Shipping Policy

Processing Time
All orders are carefully prepared and ship within 3-5 business days (excluding weekends and holidays) after purchase. You will receive a tracking email once your package is dispatched.

Delivery Time
Estimated delivery time is 7-10 business days after dispatch.

Shipping Fee

FREE Shipping on orders over $99 USD

Flat Rate $5.90 USD for orders under $99 USD
Delivery times may vary depending on destination and customs processing.

Tracking & Support
Track your order using the link in your shipping confirmation email. For delays or carrier issues, email support@coolxlab.com—we will assist promptly!

Order Modifications
Contact us within 12 hours of placing your order for changes. Address or other adjustments after shipment are subject to carrier policies and cannot be guaranteed.